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The Fall G2 Reports just dropped and Breakout showed up big.
Sachin Gupta
Co-founder & CEO
Published On
Sep 10, 2025
Software buyers don’t trust hype, they trust peers. That’s why the G2 Fall 2025 reports matter: real customer reviews, stacked side-by-side, no spin. If you’re new to Breakout, we’re the inbound AI SDR that spots high-intent visitors, runs helpful conversations and demos, and books meetings automatically.
Yesterday’s drop confirms what teams tell us daily: Breakout turns anonymous traffic into pipeline AND it’s actually easy to run.
Breakout racks up 59 G2 badges in Fall ’25
Announced Sept 9, 2025: The Fall G2 Reports just dropped and Breakout showed up big.
The tl;dr
59 badges across 51 reports.
5.0/5.0 rating from 30+ customers.
Consistent High Performer across core categories.
Where we won (again)
High Performer in: AI Chatbots, AI Sales Assistant, Live Chat, Customer Self-Service, Bot Platforms, Conversational Marketing, Buyer Intent Data Providers, Agentic AI, and AI Agents for Business Operations (plus their Small-Business and Regional grids).
Relationship Index badges for Best Support and “Users Likely to Recommend.”
Rocketing up the charts
AI Sales Assistant: up 25 to #31/154
Conversational Marketing: up 21 to #21/82
Chatbots: up 30 to #38/153
AI Chatbots (overall): up 6 to #16/55
In their words (excerpts from verified G2 reviews)
Buyers don’t reward hype. They reward outcomes. Breakout helps teams launch agentic experiences fast on their website, convert more traffic, and turn browsers into meetings - without a fleet of engineers.
The 5-star reviews and support/recommendation badges reflect real-world wins.
Fast setup & smooth integrations
“Dropped in a Google Tag and we were live in under five minutes… plugged right into HubSpot and Slack.” - Founder & CEO, Talowiz (Small Business)
“We quickly integrated Breakout… automates our inbound pipeline… from real-time conversations and personalized demos to smart lead routing—with minimal setup.” - Verified user, IT & Services (Small Business)
“Got it up and running quickly without needing help from our engineers… now a key part of our website.” - Data Scientist, Mid-Market
Real conversion impact
“It’s helping us convert more visitors into conversations and, ultimately, pipeline.” - Founder & CEO, Talowiz (Small Business)
“The lift on inbound has been real… Breakout captures intent, engages in real time, and routes leads intelligently.” - Verified user, Computer Software (Small Business)
Works with your GTM stack
“Features - live chats, demo delivery, lead routing - are super useful, and it plugs right into our CRM and Slack with no hassle.” - Associate Director of Sales, Mid-Market
“Real-time Slack alerts have been a game changer… summaries plus lead intelligence make follow-ups easier.” - Founder & CEO, Talowiz (Small Business)
Demos inside the chat
“Delivers tailored, visual demos in-flow - not just text… shows the right bits of the product at the right moment.” - Growth PM, Small Business
From anonymous traffic to pipeline
“Visitor identification + qualification is seamless, and handoffs to our SDRs are smooth.” — Software Engineer, Small Business
“Works like a charm for capturing website re-visitors… synced with our CRM in minutes.” - Growth Manager, Mid-Market
A team that ships
“The responsiveness of their team… quick help and fast custom solutions.” - Verified user, IT & Services (Small Business)
“Needed human fallback for edge cases—the team listened and rolled out a flexible handoff feature quickly.” - Software Engineer, Small Business
“Mobile was a must; they shipped support fast—now it works great on mobile too.” - Growth PM, Small Business
All quotes are from verified G2 reviews (May–Aug 2025) and are lightly trimmed for clarity.
Why buyers pick Breakout
We’ll keep shipping speed, accuracy, and control - the trifecta that turns your website visitors into handraisers, and handraisers into pipeline.
Want the quick version live? Book a demo.
