You’ve seen how chatbots promise more conversions — but do they actually deliver?
This in-depth report gives you the real story, with data and insights from 40+ chatbot deployments across leading SaaS companies — all for free!
You'll walk away with:
You’ve seen how chatbots promise more conversions — but do they actually deliver?
This in-depth report gives you the real story, with data and insights from 40+ chatbot deployments across leading SaaS companies — all for free!
You'll walk away with:
Eye-opening stats on how most chatbots are driving away buyers instead of converting them
Eye-opening stats on how most chatbots are driving away buyers instead of converting them
A breakdown of why 62% of chatbots still feel robotic and generic
A breakdown of why 62% of chatbots still feel robotic and generic
Actionable ideas to fix bot drop-offs, missed buyer intent signals, and meeting handoffs
Actionable ideas to fix bot drop-offs, missed buyer intent signals, and meeting handoffs
Examples of AI-powered agents that actually meet buyers where they are
Examples of AI-powered agents that actually meet buyers where they are
Put these insights into practice to fix your chat experience — and capture more pipeline.
Put these insights into practice to fix your chat experience — and capture more pipeline.
Download report
What's inside the report
What's inside the report
We analyzed over 40+ chatbot deployments across leading B2B SaaS websites - across Drift, Qualified, HubSpot Chat, and others. What we found paints a bleak picture of where most bots stand - and where AI-native agents are beginning to break through.
We analyzed over 40+ chatbot deployments across leading B2B SaaS websites - across Drift, Qualified, HubSpot Chat, and others. What we found paints a bleak picture of where most bots stand - and where AI-native agents are beginning to break through.
Gaps in the buyer experience
Why buyers abandon bots that can’t adapt — and how static scripts kill trust.
Missed conversions & revenue
Data on how poor chatbot flows frustrate buyers and sink conversion rates.
The rise of AI-Native agents
Early examples of adaptive, context-aware agents that meet buyers where they are.